Privacy Policy

Who We Are

The Birds Holiday Accommodation is operated by an individual based in South Africa.
Our website address is:
https://thebirdsholidayaccommodation.com

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
info@thebirdsholidayaccommodation.com

Purpose of This Website

This website serves as an informational site and booking gateway for The Birds Holiday Accommodation.
Reservations are completed through trusted third-party booking platforms, including Booking.com, Airbnb, and SafariNow.

We do not currently process bookings or payments directly on this website.

Information We Collect

Information You Provide Voluntarily

When contact forms are enabled, you may choose to provide personal information such as:

Your name
Email address
Phone number
Message content
Accommodation selection and intended occupancy

This information is used only to respond to your enquiry or assist with your booking request.

Automatically Collected Information

Like most websites, we may collect limited technical information automatically, such as:

IP address
Browser type
Device information
Pages visited

This information is used for website performance, security, and analytics purposes only.

Analytics

We use Google Analytics, and may implement Google Analytics 4 (GA4) in the future, to better understand how visitors use our website.

Analytics data is collected in an aggregated and anonymised manner and is used solely to improve the website experience.

Where required, analytics cookies will only be enabled after appropriate consent is given.

Cookies

Cookies are small files stored on your device that help websites function properly.

This website may use:

Essential cookies required for basic functionality
Analytics cookies (when enabled) to understand site usage

A cookie consent mechanism may be introduced to allow you to manage your preferences.

You can also control or disable cookies through your browser settings.

Third-Party Booking Platforms

When you choose to book accommodation, you will be redirected to third-party platforms such as:

Booking.com
Airbnb
SafariNow

Once you leave our website, their respective privacy policies and data practices apply.
We encourage you to review the privacy policies of those platforms before completing a booking.

Embedded Content

This website may include embedded content such as videos hosted on third-party platforms (for example, YouTube).

Embedded content behaves in the same way as if you visited the third-party website directly, and those platforms may collect data about your interaction in accordance with their own privacy policies.

How We Use Your Information

Any personal information collected is used only to:

Respond to enquiries
Provide information about accommodation availability
Improve the website and user experience

We do not sell or rent personal information to third parties.

Data Storage and Retention

Personal information submitted via contact forms is:

Sent directly to the site owner by email
Retained only for as long as necessary to respond to the enquiry or meet legal obligations

Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing activities

To exercise these rights, please contact us at:
info@thebirdsholidayaccommodation.com

International Visitors

We welcome visitors from South Africa and abroad, including the European Union and the United Kingdom.

We take reasonable steps to handle personal information in line with applicable data protection principles, including South Africa’s Protection of Personal Information Act (POPIA) and generally accepted GDPR standards.

Future Features

In the future, this website may introduce:

Direct booking functionality
Email marketing or newsletter communications

If and when these features are added, this Privacy Policy will be updated accordingly to reflect any changes in data collection or use.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website or legal requirements.
Any updates will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
info@thebirdsholidayaccommodation.com